Ever wished you had a magic wand for frustration with customer service?
Things not working drains your energy and wastes your time. Way more so if you’re quiet, introvert, or hsp.
Maybe the thing you recently bought stopped working. Or there’s a glitch that needs to be fixed…
After frustrating experiences with countless customer services, I stumbled on a magic phrase.
Something that can turn things around, from problem to solution.
I’ve shared it with friends and family, and it’s worked for them too. Just 7 words. I can’t promise it’ll work for you, but maybe it will.
You’ll need to go beyond the AI bots and speak with a human.
Do everything you can to find the solution. Give them an opportunity to do the right thing. If that fails, deploy the magic phrase…
Just say: “I’m disappointed and underwhelmed with the service”
Then pause. Let them speak.
Be polite when the customer service representative replies.
This isn’t about being mean, it’s about helping the other person focus on the solution.
Because then everyone’s day improves.
If you want to get clarity with your messaging, I offer a Clarity Call.